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FAQ


Where can I buy polytouch?

    1. polytouch is solely sold via our Partner Network.
    2. Non-commercial end-users can buy polytouch via authorized resellers, a dealer directory is available here.
    3. Professional end users can purchase polytouch via our Partner Network.
    4. Multi-media agencies and application developers can join our Partner Network.
      We offer our partners project conditions, project support and lead management.
    5. If you currently plan polytouch projects, please contact us. We'll find the perfect partner, whatever you need creative agencies, developers or complete project management.
    6. Our current price-list is here: polytouch price-list

Where can I evaluate polytouch?

polytouch will be presented on various trade fairs in 2011, where you can explore the intuitive operation of polytouch live. Shortly our Partners will be equipped with demo units as well.


Is polytouch extendable?

polytouch can be expanded easily. The so-called extension modules are attached to the sides of polytouch and blend harmoniously into the design. If you are planning special project-specific hardware enhancements, our hardware partners can implement various components very quickly.


How to mount the extension modules?

Watch the instruction video of the mounting procedure: http://www.polytouch.de/polytouch-en/entdecken


Are there different polytouch models?

polytouch is available as 22" and 32" (80cm) all-in-one system. Basically polytouch is convertible: as standalone system, wall mounted or built-in. Depending on the project, the devices can be customized. Please contact us.


Where do I find datasheets and technical details?

Further information is available: www.pyramid.de/en/polytouch


How to install the polytouch pedestal?


Where do I get Software/Applications for polytouch?

polytouch is an open system so you can create applications by yourself. When running Windows 7 polytouch needs no additional driver installation and is recognized as an input device. Professional applications are available through our partner network. Our software partners have many years experience in the design of interactive presentations or video.


How can I do business with polytouch?

If you want to join our partner network, please fill out this form. You can apply as software partner, hardware partner, service partner or reseller.


What's the difference between the partner categories in the network?

Software Partners:
Develop touch-based multimedia applications for polytouch like interactive product presentations, videos, 3D animations, interfaces to ERP and CRM applications etc.

Hardware Partners:
Develop extension modules, for example RFID-readers, cameras or scanner modules for projects. We have also partners who can integrate polytouch into your shop or showroom.

Resellers:
Sell polytouch to private and commercial customers. They offer additional services such as installation, field service and project management.

Service Partners:
Provide additional services for polytouch like installation and roll-out, on-site service and maintenance.


I'm a developer, how can I benefit from polytouch?

Please join our partner network. We offer merchant conditions for the hardware, technical support and lead distribution. 


What's so special about projected capacitive technology?

polytouch uses projective-capacitive technology for touch detection.
In this method, two sensor layers with conductive strips are used. The isolated strips serve as transmitting and receiving units. If a finger is placed at the intersection of two strips the exact position can be determined by a charge surplus.

The projective capacitive technology differs in some aspects from optical methods for touch detection:

  1. Ultra low latency (Video)
    In optical methods, a signal is recorded with (infrared) cameras and must be processed afterwards. The capacitive technology processes signals faster and provides lag-free operation.

  2. Daylight independence
    Infrared-based systems are sensitive to light, optical filters may reduce the problems, yet the use in very bright environments or outdoors is not recommended. Capacitive systems are completely insensitive to daylight.

  3. Superior image quality
    Optical touch methods, based on back projection (eg, Microsoft Surface) produce, a dull image due to technological reasons. The projective capacitive method does not affect the image quality of the underlying display.

  4. Frameless design with no image shift
    Since capacitive touch screens can be placed in minimal distance to the display, there is no offset between the image information and the touch point. Furthermore frameless designs are possible, because no sensors are attached to the edge of the display.

Brochure explaining different touch-technologies

Projected Capacitive Technology


What is real multi-touch?

Due to the technpology used, true multi-touch allows the detection of more than two points of contact simultaneously. This enables multiple users to operate simultaneously and independently.

 
 
 

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